Author Topic: Avatar PNG Files  (Read 177 times)

0 Members and 1 Guest are viewing this topic.

Offline bdncanadaTopic starter

  • Newbie
  • *
  • Posts: 3
  • Karma: 0
Avatar PNG Files
« on: 03 03 2021, 02:23:43 »
I am using IEView for message logging. Whenever I pick a personal avatar, it automatically saves as PNG format. This shows as an X in logger. If I try to view the image in IE 11 I get the same result. Contact avatars save as jpg and no issue with them. In diagnosing I noticed that if I create a png in photoshop and name it the same, it appears and functions properly in message logger.

1) Is the PNG conversion broken? I can view the png with photo viewer but not IE 11
2) Is there a way to convert my avatars to jpg instead of PNG? Still utilizing the %avatarOut% variable?

Any help would be greatly appreciated. It's the only obstacle I am currently facing. Thanks.
 

Offline ghazan

Re: Avatar PNG Files
« Reply #1 on: 04 03 2021, 16:49:22 »
bdncanada,
for which protocol does it happen?
 

Offline bdncanadaTopic starter

  • Newbie
  • *
  • Posts: 3
  • Karma: 0
Re: Avatar PNG Files
« Reply #2 on: 04 03 2021, 22:08:32 »
jabber/XMPP
 

Offline AnrDaemon

Re: Avatar PNG Files
« Reply #3 on: 05 03 2021, 14:35:35 »
Do you have all relevant OS updates installed?