Chat rooms no longer flash on new message.

[thd]

JABBER(XMPP) chat rooms no longer flash or make sound when new message arrives since last Miranda update.

VersionInfo

CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz [Intel64 Family 6 Model 23 Stepping 10] [DEP Enabled] [2 CPUs]
Installed RAM: 8062 MBytes
Microsoft Windows 10 Professional Edition, 64-bit (build 19041)
Internet Explorer: 9.11.19041.0 (build 919041)
Administrator privileges: No
OS Languages: (UI | Locale (User/System)) : English/English | English/English
Free disk space on Miranda partition: 56828 MBytes

Miranda NG Version: 0.95.12 build #23273 (8dd61b4509) x64
Build time: 17 Sep 2020 14:22:16
Profile: C:\Miranda NG\Profiles\test\test.dat
Profile size: 1048576 Bytes
Profile creation date: 25 Sep 2020 13:46:59
Language pack: No language pack installed
Service Mode: No

Active Plugins (15):
¤ AutoRun.dll v.0.1.0.1 [17 Sep 2020 14:22:58] - AutoRun
¤ AVS.dll v.0.98.1.2 [17 Sep 2020 14:22:22] - Avatar service
¤ Clist_modern.dll v.0.9.1.11 [17 Sep 2020 14:22:50] - Modern contact list
¤ CrashDumper.dll v.0.1.0.4 [17 Sep 2020 14:22:48] - Crash dumper
¤ Db_autobackups.dll v.0.1.0.4 [17 Sep 2020 14:22:30] - Db autobackuper
¤ DbChecker.dll v.0.95.13.1 [17 Sep 2020 14:23:42] - Database checker
¤ Dbx_mdbx.dll v.0.95.9.1 [17 Sep 2020 14:23:56] - Miranda NG MDBX database driver
¤ Dummy.dll v.0.2.0.0 [17 Sep 2020 14:23:20] - Dummy protocol
¤ Import.dll v.0.95.11.1 [17 Sep 2020 14:22:52] - Import contacts and messages
¤ Jabber.dll v.0.95.11.1 [17 Sep 2020 14:22:48] - Jabber protocol
¤ PluginUpdater.dll v.0.2.0.9 [17 Sep 2020 14:22:52] - Plugin updater
¤ SpellChecker.dll v.0.2.6.6 [17 Sep 2020 14:23:36] - Spell checker
¤ StatusManager.dll v.1.2.0.6 [17 Sep 2020 14:23:32] - Status manager
¤ TabSRMM.dll v.3.6.1.5 [17 Sep 2020 14:22:28] - TabSRMM
¤ TopToolBar.dll v.0.8.0.5 [17 Sep 2020 14:22:44] - TopToolBar

Protocols and Accounts:
-------------------------------------------------------------------------------
JABBER                   1 - Enabled 0 - Disabled  Loaded

Icon Packs:
-------------------------------------------------------------------------------
 Flags_icons.dll [17 Sep 2020 14:24:02]
 Proto_Dummy.dll [17 Sep 2020 14:24:02]
 Proto_Jabber.dll [17 Sep 2020 14:24:02]
 Proto_MetaContacts.dll [17 Sep 2020 14:24:02]
 TabSRMM_icons.dll [17 Sep 2020 14:24:02]
 Toolbar_icons.dll [17 Sep 2020 14:24:02]
 xStatus_Jabber.dll [17 Sep 2020 14:24:02]

[close]

[dartraiden]

Right-click by chat name in contact list → Mute chat → Default (privates and higlightes are long, all other - short flashing) or Never

[thd]

It was set to default.  I changed it to never and still no flashing or sound.  What else can I check on?  Also, if I close the chat room should it open when a message is sent?

[thd]

The popups are not working as well for the chat rooms.  Under Popups -> Event notifications none of the Disable notifications are checked.  Is there any other information you need?

This is very frustrating for my users.  They have to constantly check the chat rooms to see if there are new messages.

[ghazan]

thd,
send please a screenshot of Options - Message sessions - Group chats - Events & Filters
also check, please, if you enabled a filter in tabSRMM for these rooms or not

[thd]

From what I can tell there are not filters active on the rooms.  I have added screen shot of the chat room as well.

[dartraiden]

1) Is Highlighting enabled? ("Highlighting" tab)

2) Is sound for Incoming instant messages are assigned? See 0.95.12 changelog: "removed Sounds → Group chats → Incoming message option". Group chats now share sounds with private (instant messages)

[ghazan]

thd,
thanks, it must have been fixed now in the dev version, build is already available at the server

[thd]

Screen shots of Highlighting tab and sounds.  All incoming messages are active with the same sound.  I made a backup of Miranda NG directory and changed the updater to download development version 23409 and still no sound for chat rooms.

[ghazan]

thd,

and still no sound for chat rooms.

even for highlighted messages? or you wanna hear a sound for each message in a group chat?

[dartraiden]

Screen shots of Highlighting tab and sounds.  All incoming messages are active with the same sound.  I made a backup of Miranda NG directory and changed the updater to download development version 23409 and still no sound for chat rooms.

On this build, I got sounds for every group chat incoming or highlight
maybe some combination of settings...

[thd]

Are all the setting stored in one file that I could send you to review?  How else could it be determined what combination of setting are the cause.  All I know for sure is that everything was working at the following level:
Miranda NG Version: 0.95.12 build #23271 (761e468e1b) x64
Build time: 25 Aug 2020 19:04:28

[dartraiden]

Please delete all accounts from Miranda account manager (Main menu -> Accounts). This will automatically delete all accounts, contacts and history. Compact database (Main menu -> Database -> Contact). Send this db to @ghazan or me (via forum private message).

[dartraiden]

Well, I add a new account into your profile, join to Jabber conference, put appropriate wave-file to Sounds

(my screen recorded cannot capture sound, but I really hear the sound )

sound, popup, tray flashing - all OK

[thd]

What is the next step?  I have tried again starting over from the beginning by installing the Miranda and then configuring it, still no popup notices or sound.  Thank you.